The recent decision of AkzoNobel (Dulux Paints) to switch from metal to plastic paint cans has stirred up something of a storm among trade decorators. Comments on the company's Twitter and Facebook accounts have been decidedly, ahem, off-colour. At Sterk Systems a lot of our customers are in the trade, so we thought we'd take a look at what has been going on.
Back in 2009, AkzoNobel switched their water-based products to a plastic can, which they say is better for the environment. Since 2012, the plastic cans have incorporated 25 per cent post consumer content. They say the plastic cans are less likely to be deformed by denting, and are easier to open and close. They also don't suffer from rust contamination. So far, so good.
Unfortunately, users noticed problems with paint in the plastic cans skinning over or flaking. Photos posted on Twitter showed the paint had deteriorated inside the can, to the point where it was unusable. Decorators say they are particularly disappointed because Dulux is generally their preferred product.
The Dulux Trade team acknowledge the complaints and say they have established a research project to look into it. In the meantime, they have issued guidance for minimising problems:
- Store paint in accordance with technical datasheets available on the Dulux website
- Avoid variations and extremes of temperature
- Replace the lid properly after use and listen for an audible click
- Keep the rim of the can clear of paint build up
Complaints can be made to the Dulux technical advice centre on 08444 817 818.
Have you experienced problems using Dulux paint in the new plastic paint cans? Do you have any tips for overcoming the skinning and flaking other decorators are experiencing? Share your experiences in the comments below.
Joelle, Sterk Systems Ltd
Back in 2009, AkzoNobel switched their water-based products to a plastic can, which they say is better for the environment. Since 2012, the plastic cans have incorporated 25 per cent post consumer content. They say the plastic cans are less likely to be deformed by denting, and are easier to open and close. They also don't suffer from rust contamination. So far, so good.
Unfortunately, users noticed problems with paint in the plastic cans skinning over or flaking. Photos posted on Twitter showed the paint had deteriorated inside the can, to the point where it was unusable. Decorators say they are particularly disappointed because Dulux is generally their preferred product.
The Dulux Trade team acknowledge the complaints and say they have established a research project to look into it. In the meantime, they have issued guidance for minimising problems:
- Store paint in accordance with technical datasheets available on the Dulux website
- Avoid variations and extremes of temperature
- Replace the lid properly after use and listen for an audible click
- Keep the rim of the can clear of paint build up
Complaints can be made to the Dulux technical advice centre on 08444 817 818.
Have you experienced problems using Dulux paint in the new plastic paint cans? Do you have any tips for overcoming the skinning and flaking other decorators are experiencing? Share your experiences in the comments below.
Joelle, Sterk Systems Ltd
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ReplyDeleteHi Vince - that's a good point about working at height, thanks for your input :) Any other readers like to comment on that?
ReplyDeleteThey are a pain to open
ReplyDelete